Privacy Policy – Avelo Bike

Privacy Policy

Last Updated: December 15, 2025

1. Introduction

At Avelo Bike, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, create an account, or make a purchase.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you place an order, create an account, or contact us, we may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers such as Shopify Payments, Stripe, or PayPal)

  • Order and transaction history

We do not store complete credit card numbers or sensitive payment credentials on our servers.

2.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages viewed and time spent on the site

  • Cookies and similar tracking technologies

This information is used to operate, maintain, and improve our website and services.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide shipping updates and customer support

  • Communicate with you regarding your orders or inquiries

  • Improve website functionality, performance, and product offerings

  • Detect, prevent, and investigate fraud or unauthorized activities

  • Send marketing communications only where permitted or with your consent

You may opt out of marketing communications at any time.

4. Sharing of Information

We may share your information with trusted third parties only as necessary to operate our business, including:

  • E-commerce platform providers (such as Shopify)

  • Payment processors and financial institutions

  • Shipping and logistics providers

  • Fraud prevention and security services

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Remember your preferences and shopping cart

  • Analyze website traffic and usage trends

  • Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain site features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Our website is hosted on Shopify, which provides secure infrastructure and encrypted payment processing in accordance with industry standards.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you

  • The right to request correction or deletion of your data

  • The right to opt out of marketing communications

  • The right to request data portability where applicable

To exercise these rights, please contact us at info@avelobike.com.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States, where data protection laws may differ. We take reasonable steps to ensure appropriate safeguards are in place.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to request access, correction, or deletion of your personal information, please contact:
Avelo Bike

📧 Email: info@avelobike.com